Upon arrival at the hospital’s emergency department, we will immediately triage and transport your pet to the emergency bay in order to examine and stabilize. This may include placing a catheter in order to quickly administer pain or seizure control or any other necessary medications intravenously. It may also include providing oxygen, taking blood or urine samples. Our goal at this point is first and foremost to stabilize a life-threatening or critical situation and make your pet comfortable.
Once we have taken steps to relieve your pet’s pain, anxiety, or discomfort, one of our veterinarians will discuss with you the recommended next steps or options. This could include many things- further diagnostics such as x-rays or ultrasound; hospitalizing for treatment; sending home for monitoring and with medication or sometimes, the difficult option of humane euthanasia. During this time, we will also provide you with a written estimate of the associated costs.
Should your pet be hospitalized for further diagnostics or treatment, our medical team will keep you updated at least once per shift on the condition of your animal as well as any changes in treatment. Regardless of how long your pet stays with us, all medical records will be sent to your regular veterinarian, if you have one, in a timely manner. Upon discharge, we will provide you with any recommended medications, diet, and recommended follow-up either by Mountainside or by your regular veterinarian.